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Active Shooter for Dispatchers

Instruction for Law Enforcement Officers Tuition $199 US SRR Traffic
Srr Traffic courses for law enforcement officers Srr Traffic courses for law enforcement officers



Hosting Agency:

Massachusetts Emergency Management Agency (MEMA)


1002 Suffield Street

Agawam, MA 01001


Tuesday, June 30, 2015



Tuesday, June 30, 2015

7:30AM - 8:00AM

Class Hours: 8AM-4PM
Recommended Hotel: TBA
Directions: Please use


This class has been approved by the State 911 Department in Massachusetts

“Because active shooter situations are often over within 10 to 15 minutes, before law enforcement arrives on the scene, individuals must be prepared both mentally and physically to deal with an active shooter situation.”

Department of Homeland Security


Hopefully, active shooter calls will never be made to your communications center, but if they are, your role in this type of critical incident becomes vital to the success of people living or dying.  When the phones start to light up, will you be prepared?  Things will happen quickly and they will begin with a frantic phone call, then another, then another.  The decisions you make and the actions you take may be key to saving lives on the scene as well as those of the officers you will dispatch to the location.  Adrenaline will be pumping and you will have no time to sit back and assess the call.  You training will kick in and you will respond to the way you have been trained.  So much of what takes place, will be based upon the questions you ask, the information you relay to officers in the field and the problems you can resolve. 


This 8 hour course offers the problem solving strategies for working an Active Shooter call. Historical lessons learned are many. This course spends more time on the mechanics of problem solving so Dispatchers can be part of the tactical problem solving along with their Tactical Response Team. 


Workshop Content:

  • Challenges you will face
  • Assessing the threat
  • Active Shooter Incident Methodology
  • General Active Shooter Characteristics
  • Spree Killer or Hostage Situations?
  • Primary Response Concerns
  • Take Charge
  • Officer Safety
  • Problem Solving
  • Critical Thinking Skills
  • The SARA Model - Problem-Solving Process
  • The Crime Triangle
  • Inside the Active Shooter's Head
  • Psychopathy Checklist
  • Active Shooter and his Agenda
  • The Tactical Side
  • First Resonder Duties
  • A Killing Field
  • Contact Teams
  • Suicide by Cop Indicators
  • Priorities of Life
Instruction for Law Enforcement Officers Tuition $ 199   US SRR Traffic
  Payment: If you wish to pay for this course by means of a credit or debit card, please register for the course first, then return to this page and click on the PayPal icon below and fill in the required information. Thank you.  
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