Hosting Agency:                  Somerville Police Department

Location of Training:          Somerville Police Academy

                                                220 Main Street

                                                Somerville, MA 02143

Date:                                     Tuesday, June 19, 2012

Registration/check-in:      Tuesday, June 19, 2012

                                        7:00AM - 7:30AM

Class Hours:                        7:30AM - 3:30PM

Recommended Hotel:         TBA

Directions:                             Please use www.mapquest.com 

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Hosting Agency:                  Amherst Emergency Communications Center

Location of Training:          Amherst Emergency Communications Center

                                                111 Main Street

                                                Amherst, MA 01002

Date:                                     Thursday, June 21, 2012

Registration/check-in:      Thursday, June 21, 2012

                                        7:30AM - 8:00AM

Class Hours:                        8:00AM - 4:00PM

Recommended Hotel:         TBA

Directions:                             Please use www.mapquest.com 

The public safety dispatcher’s role is extremely important in the handling of domestic violence calls.  There is a call for help and you, the public safety dispatcher, may be the only person between the victim and the batterer.  Your actions, or lack of actions, may be the difference between life and death for the person on the other end of the phone.  Your conversations and directions on a 911 call may prove to be vital evidence in a later prosecution of a batterer.  You just may break the cycle of violence.

The victim is not the only person at risk here, so are your officers.  The information you provide them with has a direct impact on the outcome of the situation because many times what the dispatcher says or does is crucial to everyone involved.  While you are not on the scene, your actions are.  The safety of the victim, their children if any and your officers may just depend on you, the public safety professional.

Workshop Content:

• Who are the victims?
• Statistics
• Common Myths
• Recognizing the Physical Signs of Violence
• Types of Domestic Abuse
• Familicide
• The Cycle of Violence
• Child Abuse
• Domestic Violence in the Law Enforcement Family
• Police Family Violence Fact Sheet
• Failure of Departmental Policies
• Female Officers
• Police Domestic Violence Action Profile
• Police Domestic Violence Victims
• The Dispatcher’s Role
• Steps for an Effective Plan
• Policies and Regulations
• Bottom Line: DO YOUR JOB!